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Primarily a field researcher, I have collaborated with organizations such as the Red Cross, Mercy Corps, and World Vision to conduct research in countries including Uganda, Kyrgyzstan, and Bolivia. The photos at left show some of the beautiful places that research has taken me.
I study how people in resource-constrained environments such as in the Global South and humanitarian organizations create, access, share, evaluate, and use information to meet their personal and professional goals. For example, my research has explored how non-elite Rwandan youth experience ICTs as beneficial and how they experience these technologies as harmful. Other research has involved partnering with humanitarian organizations to investigate the information needs, communication tools, and success factors affecting humanitarian practitioners' work. My research is always collaborative, often interdisciplinary, and usually cross-cultural. These qualities make for complex, dynamic, and often messy research processes that can lead to fascinating, rich findings. So in addition to writing about what I learn through research, I also write about what I learn about research: in other words, I write about research findings and also research methods. For more information about my publications and presentations, refer to my CV. |